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Help Center
First-timers, first join us for a FREE 1-hr class online or in the live studio. Please contact Chief Instructor (CI) Ana by texting 732-789-4309. She will send you the free class registration form available online! Returning students please text Chief Instructor (CI) Ana at 732-789-4309 for the online registration form for a child, teen or adult. She will then email you the age-appropriate registration link. We cannot post registration forms permanently on the website because the studio would be flooded with students that we would not be able to seat. Thank you for understanding!
REGISTERING FOR CLASSES
How can I register for any age (7 to adult) and for any class?
We automatically email the studio’s RECURRING ZOOM CLASS link to all parents on the last day of the month. The first of such emails was sent on Aug. 31 2024. If the caretaker/parent is not receiving such reminders, please text Chief Instructor Ana at 732-789-4309 to ask for this service.
ONLINE CLASSES
Where is the link to the studio’s online classes on Zoom?
AAHP account holders have two portals, and both are created as the account holder completes the AAHP’s online registration form. Portal 1: The My Account portal lets you pay and manage your tuition, update payment methods etc. You also use this first portal to enter the second portal, JackRabbit (JR). Portal 2: JR is the parent/user portal for choosing class slots and managing attendance (posting absences, booking makeups, seeing one’s attendance record, etc).
MANAGING MY AAHP USER ACCOUNTS
How do I manage my tuition, class preferences, etc. as a student of the AAHP?
Option No. 1: At the top of the homepage of the AAHP website (aahpnj.com), click on the My Account (red button) that appears next to the white program tiles for the children’s, teen and adult studio programs. Proceed to login. Reset your password if need be. Option No. 2: At the top of the homepage of the AAHP website (aahpnj.com), click on a white tile for your children’s, teen or adults program. Locate that program’s nav bar at the top of the page you are now visiting. Click on the tab called My Account. Proceed to login. Reset your password if need be. Option No. 3: Log in to “My Account” and bookmark it on your device for speedy access.
ACCESSING AND USING "MY ACCOUNT"
How do I access “My Account” at the AAHP?
No problem! To create your JackRabbit account to access your parent/user portal for managing attendance, please use this link for another chance (as many chances as you want!) https://app.jackrabbitclass.com/regv2.asp?id=550635
ACCESSING AND USING THE PARENT/USER PORTAL ON JACKRABBIT
Ooops. When registering, I couldn’t create a login for my parent/user portal on JackRabbit. How do I get another go at it?
At the top of the homepage of the AAHP website (aahpnj.com), click on a white tile for the children’s, teen or adults studio program. Next, locate that program’s nav bar at the top of the page you are visiting, and click on the tab called “My Account”. Login into your account using your AAHP username and password. inside My Account, use the menu bar on the left side of your screen to click on “Manage Attendance”. This will shuttle you to your parent /user portal, where you will use your JackRabbit login. When you reach this page, you can bookmark it for future use.
How do I login back into my existing parent/user portal on JackRabbit after having signed out?
–Use any of the three options listed above to enter your “My Account” inside the AAHP website, aahpnj.com –Next, login to My Account (this is the login you created in Part B. of the student registration form). Reset your password as necessary. AAHP staff do not have access to your passwords. Please always save your login credentials elsewhere for easy retrieval. –Next, click on the term “Payment Methods” to arrive at your credit card information on record, and to make your desired changes.
BILLING/PAYMENT
How do I update/change my credit card on file?
Please text Chief Instructor Ana anytime, any day: 732-789-4309. She may not be able to respond Mon-Fri after 3:30pm as she preps for all 4pm classes. She will not be available during any morning, after-school, or evening class times. Thank you for understanding.
REACHING A LIVE HUMAN BEING
For curricular, course and class matters, and the learning experience:
Rasheeda Hakim Patanwala Assistant Director & Bookkeeping art14@artacademynj.com
For account information, billing, attendance matters, and staff payroll:
JR will not let users/parents change the date of a posted make-up class. Let us help. Please text Chief Instructor Ana at 732-789-4309. Text the date/time of the posted make-up class that you wish to cancel, and also share the new date/time slot that you’d like for that make-up class. We’ll reply with a text confirmation that the switch was made on your behalf.
On JackRabbit (JR), can I change the date of my already-posted make-up class to a later date?
That’s easy, too! And we can do it as often as you need, provided seats are available. Please contact Chief Instructor Ana via text at 732-789-4309.
CHOOSING & CHANGING MY WEEKLY DEFAULT CLASS(ES) DAY/TIME
How do I change my default class day & time?
That’s easy, too! And we can do it as often as you need, provided seats are available. Please contact Chief Instructor Ana via text at 732-789-4309.
My child is now a teen. How do I advance them into the teen program?
Techs can find your username, but never your passwords. Please text CI Ana at 732-789-4309 to request your username, and then proceed to reset your password/s, as needed.